Privacy Policy

Welcome to Vura. This Privacy Policy describes how we collect, use, and handle your personal information when you use our website, products, and services.

1. Information We Collect

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. We also securely process files you upload (like PDF templates and Excel spreadsheets) exclusively for the purpose of generating your certificates.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you for customer service or updates

3. Data Security and Storage

Your PDFs and certificate assets are securely uploaded and stored in AWS S3 buckets. We use standard encryption and security protocols to protect your account metadata stored in our Neon Postgres databases. We do not sell your data to third parties.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@vura.app.